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Homecare Co-ordinator – Claremorris, Co. Mayo

04/09/2019

Location

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Position

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Details

Communicare Healthcare are recruiting for a Homecare Co-ordinator to support the expansion of our Enhanced Home Support and Personal Care Services for Older People. The role will primarily be based within our Claremorris Office; however, the role will involve travel between our West and South-West regional offices. The successful applicant will work in conjunction with the Homecare Divisional Manager to ensure successful delivery of homecare projects.
The successful candidate will be expected to have customer service experience and project coordination with strong communication ability. They will have excellent organizational and coordination skills with an ability to multitask and work with stakeholders across different regions. The successful candidate will be a proactive self-starter, with a proven record of taking initiative and working without supervision. They will be enthusiastic, self-motivated and experienced in working within deadlines.

Key Responsibilities:

  • Point of contact between the company and carers to ensure any issues that arise are resolved
  • Answer incoming calls and schedule staff rosters
  • Maintain and update client and staff database
  • Facilitate meetings, prepare agendas, record minutes and allocate tasks accordingly
  • Liaise with the regional Client Care Managers, develop strong working relationships and be able to influence at all levels
  • Support the Divisional Manager in ensuring that we are delivering value to the clients, while managing overall service costs
  • Support the resourcing of homecare projects regionally in conjunction with the Client Care Managers
  • Support the Divisional Manager to drive service improvements
  • Assist in recruitment of staff
  • Ad hoc administration as required

 

Requirements

  • Excellent interpersonal and team-working skills are a prerequisite for the successful candidate
  • Ability to prioritise work
  • Strong project management skills
  • A high degree of enthusiasm and ability to adapt to the different styles of team members
  • Reliability / flexibility
  • Detail oriented, extremely organised and ability to multi-task
  • Excellent oral and written communication skills
  • Advanced knowledge of Microsoft Office to include PowerPoint, Word and Excel
  • Must be willing to travel

Salary

To be discussed at interview.

Contact information

For more information please contact us on 01 8338000
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